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Frequently Asked Questions

If your device appears offline it might be because of the following reasons:
1.Prepaid/postpaid bundle has expired.
2.Kindly clear your pending payments or contact the appointed corporate manager.
3.You haven’t plugged in the device properly into the OBD port.
4.If the issue still persists please contact your sales person from RHINOTRACK.
You can check the status of your device through the online web portal from the corresponding tab, making sure the device is properly plugged in the OBD port. However, if your device still remains offline kindly make sure all dues are paid or contact your supplier.

About Rhino Track

RhinoTrack is an advanced Fleet Monitoring System with management capabilities that offers much more features than a standard GPS Tracking system at comparable or in most cases lower cost.

Phone: +233 544 349 564